CONTACT WEST VALLEY TECH
Tell us how we can help.
For business IT, remote support, residential technology help, or equipment drop-off, call West Valley Tech.
Call West Valley Tech
If we are assisting another client, leave your name, phone number, location, and a short description of the issue. Your call will be returned as soon as possible.
Business hours
- Monday–Friday: 8:00 AM–6:00 PM
- Saturday: 8:00 AM–4:00 PM
- Sunday: Closed
Service options
- Remote support
- Onsite business and residential service
- Equipment drop-off at The UPS Store
Authorized equipment drop-off location
West Valley Tech
13954 W Waddell Rd #103-263
Surprise, AZ 85379
Inside The UPS Store on the northwest corner of Litchfield Road and Waddell Road, next to Fry’s Food Store.
Equipment may be dropped off without calling when the requested work is a service West Valley Tech provides. Drop-off services include Windows reloads, malware cleanup, diagnostics, and data transfers.
Software service for laptops is available. West Valley Tech does not perform physical laptop repairs such as screen, power-jack, or battery replacement. Printers, tablets, and phones are not accepted.
If you are unsure whether the requested work is offered, call 602-456-0064 before dropping off equipment.
Information that helps us respond
Include the affected device, account, system, or location; what happened and when it started; any messages shown on the screen; whether one person or multiple employees are affected; and whether work has stopped or a security issue is suspected.
Do not send passwords, security codes, private customer records, or other sensitive information in an initial message.
For faster assistance
Be ready to describe the device, the problem, when it started, and any messages shown on the screen. For business support, include the number of affected users and whether work has stopped.