Local service. Long-standing trust.

I contacted Matt after dropping a laptop and cracking the digitizer. He could have convinced me that I should either have the digitizer removed from the laptop or have the screen and digitizer replaced at an even greater cost. Instead, he took the high road and advised that we do nothing since the damage wasn’t affecting the images on the screen.

Matt’s advice saved me money while taking it out of his pocket, and I appreciated that. His advice supports the claim on his website that “We pride ourselves on being 100% honest with our customers. You can count on solid advice from West Valley Tech”.

I will not hesitate recommending Matt to friends and neighbors and will definitely contact him if I encounter any computer issues in the future.

I was having trouble with my laptop being slow. Matt installed a ssd and windows 10. Best computer ever. Thanks.

Called Matt he answered the phone right away. Started to explain problem with my laptop he said where you at I’ll pick it up and look at it.

He said 48hrs but called me in 24hrs and communicated to me what needed to be done and how much it would cost. Very reasonable price.

The next day he called and said its ready and that he added win10 to my system. It was shutting off after an hour or so of using it. But have used it the past couple days and it works great. Awesome!

Many thanks, Matt, for always being there for me when I call you for help with my computer issues.  You always promptly respond to my e-mail or call, and are always able to solve any computer problem that is presented to you.  I am most grateful to you for your excellence in service, competence, and courtesy.

Matt goes way above and beyond expectations. There are times he’s been here well into the evening solving some computer glitch or problem. Sometimes multiple problems. We have five computers on our network, two printers, and I know I can call Matt to have any issue resolved. Thanks, Matt!